Where do I meet the bus?
Unless otherwise specified, your ride will begin and end at the parking lot (3207 Norfolk Street – entrance on Moore Street diagonal from ZZQ)
How many people does the RVA Brew Crew bus hold?
Lola, the RVA Brew Crew bus holds 14 passengers.
Where should I park my car?
Monday – Friday after 5:00pm and all day Saturday/Sunday you will be able to pay $5 and park in the parking lot (meeting destination for Brew Crew rides). If there are no spots available, please find street parking – be mindful of parking restrictions (i.e. 2 hour parking, etc.). If you plan to have several adult beverages, please plan to have a DD or sober driver (Lyft/Uber).
Can I bring alcohol?
Yes; glass bottles are NOT permitted. Please bring whatever you need to keep your beverages cold – coolers/bags must be able to fit underneath your seat.
Will you pick me up?
Private tours – yes. We will pick up from the destination of your choice. Public tours – no.
Can I bring food?
Yes, you may bring food to enjoy while you are not on the bus. Eating on the bus is NOT permitted. Please keep in mind many breweries have food trucks on site.
What happens if you do not meet the minimum number of passengers (7) to run?
If we do not have at least 7 passengers on a public tour, we will not be able to operate. We will notify you immediately if this appears to be the case and will either refund your money or try to reschedule you for another date.
What happens if I drink too much and get sick on the bus?
Any bodily fluids will incur an automatic $200 cleaning fee. We also reserve the right to end your ride if you are intoxicated or deemed unruly by the RVA Brew Crew driver.
How old do I have to be to ride the RVA Brew Crew bus?
All public rides require guests to be at least 21 years of age or older. If you rent Lola, the RVA Brew Crew bus, for a private event, all ages are welcome.
What if the weather is bad?
Rides will take place, rain or shine. All customers will also receive a full refund in case of operator cancellation due to severe/inclement weather, in which driving is dangerous, or other unforeseen circumstances.
What is your refund policy?
Please consider purchasing the booking insurance during the checkout process. If you do not purchase the booking insurance, all sales are considered final unless you cancel at least 10 days prior to your ride. All customers will receive a full refund in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel. Private event sales are considered final unless canceled by RVA Brew Crew.